It's been almost a quarter of a century since Mike Cannon-Brookes and Scott Farquhar released Jira 1.0 into the world, and the world has changed dramatically in that time. Ways of working have matured, the nature of most business has changed dramatically, and the Atlassian stack itself is a completely different beast.
With Atlassian tooling having such a long and storied history, it's fairly typical for companies to have Atlassian suites which were founded years, or even decades, ago. These platforms will have been originally designed to support a completely different business to that which exists today, and in many cases the various reconfigurations over those years have built up extreme technical debt and resulted in a system which gets in the way of operations, rather than supports them.
The team at Echidna Solutions have decades of experience in helping businesses to take a step back from their current implementations, review their systems as a holistic whole, and refresh their platforms to truly support today's need. If you find yourself in a similar situation, contact Echidna Solutions to discuss your current estate, and help to plan your next steps.